You haven't found the perfect natural mascara for you yet? You know that our products are all HD compatible and want to test them? Then we have just the thing for you now.

The guarantee that makes you happy


As soon as our UND GRETEL favorites have arrived, test them out!

Make up yourself to your heart's content and put your favorites through their paces.

Should one of our products not succeed in making you an UND GRETEL fan for any reason, we will take it back within two weeks and of course refund you . Our Happiness Guarantee makes it possible.

So you can really try the products over and over again for two weeks, combine them and - in the truest sense of the word - really feel exactly.

"98% of our customers are absolutely happy with their order."

We believe in our UND GRETEL favorites and are more than happy because you agree with us!
Only two percent send products back to us. It is just as important to us that these two percent are happy too - that's why we give the money back without giving a reason - especially after trying it out. We choose to be happy - always!

TAGAROT Love Berry Title "After talking to customer support, I received a new lipstick in a different color because the previous one didn't really match my type. Thanks for that!" Sonja S. | TAGAROT
Happiness Guarantee SUNNE Title "Unfortunately, SUNNE wasn't for me. I made use of the happiness guarantee without any problems and got my money back." Tanja K. | SUNNE

First make up, then pay relaxed with Klarna

You have the option of buying our UND GRETEL favorites with Klarna via invoice . Then you have time to try out the products and can then pay later in a relaxed manner. 

More Payment Methods

Versandkosten is on us

You can order your UND GRETEL favorites according to your mood. We cover all shipping costs within Germany. Of course, we also bear the fees for returns, should you not like a product.

More about Shipping & Returns

You'd like to know more about...


...our Happiness Guarantee or about certain products?

Our enchanting colleague Bea from Customer Care always has an open ear for you. You can reach them at Tel. +49 30 311 96-190 . If Bea is already in a consultation, Flora will contact you - our dear chat bot soul. She may already be able to answer your first questions.

As soon as Bea has a free line again, you can discuss your questions with her directly. You can also write Bea an email outside of business hours:

By the way: In the picture, Bea is wearing our TAGAROT Lipstick in Dahlia 03 , a rich, highly pigmented red that is guaranteed to catch the eye ;-)

Happy Shopping